Privacy Policy

Introduction

Accent Med Spa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at accentmedspa.com, use our services, or interact with us in any way.

Please read this privacy policy carefully. By using our website or services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via our contact form or email
• Subscribe to our newsletter
• Visit our facility for treatments
• Complete intake forms or medical questionnaires at our facility

Through our website, we directly collect the following information:

• Name
• Email address
• Phone number
• Zip code
• Referral source (how you heard about us)
• Newsletter subscription preferences

Note: When you book appointments through third-party booking platforms (such as Vagaro), those platforms may collect additional information including but not limited to:

• Mailing address
• Date of birth
• Payment information
• Medical history and health information
• Treatment preferences and goals

We may receive some of this information from third-party booking platforms to facilitate your appointments and provide services. Additionally, when you visit our facility, we may collect medical history, health information, and treatment preferences through in-person intake forms.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• To respond to your inquiries and contact requests
• To schedule and manage appointments (including information received from third-party booking platforms)
• To provide medical spa services and treatments
• To communicate with you about appointments, services, and promotions
• To send newsletters and marketing communications (with your consent)
• To maintain medical records as required by law
• Note: Payment processing is handled by third-party services (such as Vagaro) and not directly through our website
• To improve our website and services
• To send newsletters and marketing communications (with your consent)
• To comply with legal obligations
• To protect our rights and prevent fraud

Third-Party Services

We use third-party services to help us operate our business and provide services to you. These services may collect and process your information:

Vagaro

We use Vagaro for appointment scheduling and booking services. When you book an appointment through Vagaro, you are providing information directly to Vagaro, and their privacy policy applies to that information. We may also receive information from Vagaro related to your bookings and appointments. Please review Vagaro's privacy policy at https://www.vagaro.com/us02/customerpages/privacy-policy.

Other Third-Party Services

We may also use other third-party services for:

• Website analytics (e.g., Google Analytics)
• Email marketing and communications
• Payment processing
• Customer relationship management

These third parties have their own privacy policies governing how they use your information. We encourage you to review their privacy policies.

Health Information and HIPAA

As a medical spa, we collect and maintain health information about our patients. We are committed to protecting the privacy and security of your health information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

Your health information is used primarily for treatment purposes, and we maintain strict confidentiality standards regarding this information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications
• The right to data portability
• The right to object to certain processing activities

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us: